AI Harness

Why ChatBot?

No-code Visual Builder

Use an intuitive drag-and-drop chatbot builder to build effective chatbots for your business. No coding required

Native Widget

Launch chatbots on your website in a couple of clicks by using our Chat Widget. Customize its look and feel to match it with your brand’s design.

One-click intergrations

Connect ChatBot to LiveChat, Facebook Messenger or Slack using our out-of-the-box integrations. Deliver consistent customer support across the channels.

AI chatbot features

Utilize the power of generative AI to automate chats with your customers.

AI Assist

Use your custom AI model to resolve up to 80% of customers’ questions.

AI Knowledge

Scan websites, help centers, or text articles to auto-generate your chatbot.

Small talk

Reply to casual messages to maintain
the natural conversation flow.

Training

Optimize your AI model effortlessly for the best possible performance.

AI Training

Browse, review, and adjust answers generated
by AI Assist.

FAQs

Create lists of common questions with predefined answers.

Archives

Preview single chats to analyze how users interact with your chatbot.

Live chat automation

Fuse AI scalability and the human approach into your customer service.

Transfer to agent

Transfer chats to live agents when personalized assistance is needed.

Goals​

Measure bot performance by tracking conversions, purchases, and more.

Visual Builder

Preview and modify your chatbot in an intuitive visual editor.

Testing tool

Swiftly test your bot live, starting from any point of the chatbot flow.

Flows

Swiftly test your bot live, starting from any point of the chatbot flow.

Version control

Control changes in your chatbot flow and easily restore previous versions needed.

Templates

Choose a ready-to-use template from the library for an easier start.

Job Application

Automate sourcing candidates and answering common questions.

Lead Generation

Support customers around the clock and automate lead generation.

Covid-19 Risk

Help your users identify coronavirus symptoms and provide advice whether.

Create HelpDesk

Engage customers and collect HelpDesk tickets with a chatbot.

Customer Service

Automate answering repetitive questions and improve the user experience.

Discount Template

Engage browsing visitors and automate lead generation.

Ecommerce

Guide customers through the whole buying process. Improve customer experience

FAQ Template

Answer repetitive questions 24/7 with a chatbot to improve customer experience.

Rich messages

Engage chatters with visually appealing and highly engaging bot responses.

Greetings

The greeting feature lets you display a pop-up message above your website’s minimized Chat Widget icon.

Welcome message

Every chat needs to start somewhere. With the Welcome message block, you can start the chat as you want.

Quick replies

With Quick replies, you can create short instant messages that contain possible user responses in the form of buttons.

Images & GIFs

Images catch the user’s attention and make your chatbot more engaging.

Gallery

The gallery response lets you show off your products or services using colorful cards.

Buttons

Buttons are clickable elements that a chatbot can send the user to suggest options.

Data collection and personalization

Create questions, forms, and surveys to collect,
verify, and process user data.
Collect user information
to enrich user profiles with data and personalize conversations.

Customize the conversation based on a variety
 of default and custom conditions.

Group users and direct them to different chatbot flows or export contact information.

Advanced workflows

A/B Testing

Experiment with different flow variants to improve your chatbot experience.

Webhooks

Connect your chatbot with external web services in customizable ways.

Zapier actions

Combine ChatBot with Zapier
 to access automation with 5000+ apps.

Reports

Trends in chats and users

Follow insights on the number of chats and users, and track  busiest periods.

Most popular interactions

Learn how users engage with particular interactions in your chatbot.

Integrations

Expand the ChatBot platform capabilities with a variety of complementary tools.

Pricing

Basic

Free

TEMPLATES

FLOWS

FILTERS

ENTITIES

AI TRAINING

EMBEDDINGS

CUSTOM ATTRIBUTES

USER MANAGEMENT

CHAT WIDGET

BOT BUILDING SERVICE

AI KNOWLEDGE

VISUAL BUILDER

AUTOMATIC BOT BUILDING

AI MODEL TRAINING

Recommended

$9.00

Premium Plan

per user /month

ALL FREE FEATURES

PERSONAL SUCCESS MANAGER

PRIORITIZED SUPPORT

VERSION HISTORY

TEAM COLLABORATION

TRAINING HISTORY

MODERATION FOR CHATBOT

UNLIMITED CHAT BOTS

CHAT WIDGET

AI MODEL TRAINING

AUTOMATIC BOT BUILDING

VISUAL BUILDER

EARLY ACCESS TO THE NEW FEATURES

AI KNOWLEDGE

INDEX BUILDER

INSTANT EMBEDDING